Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ariel Lamkin

Ariel Lamkin

February 5, 2026

5  out of  5
rating by Ariel Lamkin
"Mark Halvorsen is a great insurance agent. He and his office staff give the best service. They take great care of their customers. Very easy to work with!"
Profile photo of Jordan Carr

Jordan Carr

February 5, 2026

5  out of  5
rating by Jordan Carr
"We have always had a great experience with Mark! Super friendly guy, quick to respond anytime we have an issue."
We responded:
"Thank you Jordan for the 5-Star review and the kind words. We certainly appreciate your business!!"
Profile photo of M. Lively

M. Lively

February 5, 2026

5  out of  5
rating by M. Lively
"I have been consistently impressed with the exceptional customer service provided by Mark Halvorsen State Farm in Kingsport. From my very first interaction, the team demonstrated genuine professionalism, attentiveness, and a sincere desire to help. They take the time to answer all of my questions thoroughly and ensure that I fully understand my options, which has made navigating insurance decisions much easier. Mark Halvorsen and his staff are always courteous, responsive, and willing to go the extra mile to meet their clients’ needs. Their commitment to providing personalized service is truly commendable, and I always feel valued as a customer. I highly recommend this agency to anyone seeking reliable and friendly insurance support."
We responded:
"Thank you for the kind words and 5-Star review! Look forward to working with you for years to come!!"
Profile photo of Scott Conley

Scott Conley

February 5, 2026

5  out of  5
rating by Scott Conley
"First of all, I am not one to normally leave public reviews, but I have to say, my experience with State Farm was unbelievable. I have had nothing but subpar performance in the past, but my eyes have now been opened to what quality customer service looks like. I dealt mainly with Mark Halvorsen but was assisted by many of the other staff on my claim. They have done an excellent job, not only in helping me in my situation, but also staffing that office! Nothing but productivity, positive results and overall great work. I could not recommend this branch of State Farm more and will be sharing my experience with everyone I know. 5 out of 5 stars, but only because I couldn't rate any higher! Keep up the excellent work all of you! In a world of people not always looking out for the best interests of the customers, this office is a diamond in the rough. Sincerely, thank you, for every bit of help you all did every step of the way."
We responded:
"Thank you, Scott, for the review and the kind words. Selling insurance does us no good with the proper levels of service and care. Lean on us at any time!!"
Profile photo of Nicole Dawn Seipel

Nicole Dawn Seipel

February 5, 2026

5  out of  5
rating by Nicole Dawn Seipel
"I highly recommend Mark Halvorsen’s office to anyone looking for outstanding service and trusted support. The level of customer service is truly top-notch — professional, reliable, and kind. It’s clear the team genuinely cares about their clients and goes the extra mile to ensure everything is handled correctly and efficiently."
We responded:
"Thanks for the review, Nicole!! We appreciate the kind words!!"
Profile photo of Madison Hunt

Madison Hunt

February 5, 2026

5  out of  5
rating by Madison Hunt
"I’ve had a great experience working with Mark Halvorsen State Farm. The entire team is knowledgeable, responsive, and consistently provides excellent customer service. Any time I’ve had questions or needed help, someone is quick to assist and makes the process easy and stress-free. It’s clear they truly care about their clients, and I appreciate the reliability and professionalism of the whole staff. Highly recommend."
We responded:
"Thank you for the review, Madison. We appreciate working with you and look forward to servicing whenever and however we can in the future!!"
Profile photo of Presley Nickens

Presley Nickens

July 20, 2025

5  out of  5
rating by Presley Nickens
"Mark is an excellent insurance agent! Very professional, responsive, and kind!"
We responded:
"Thank you, Presley for the kind words! We so appreciate your business!!"
Profile photo of Michelle Morgan

Michelle Morgan

June 17, 2025

5  out of  5
rating by Michelle Morgan
"Mr. Halvorsen is a great agent. Always available and takes the time to answer questions. Mark is a great person and great to do business with."
We responded:
"Thank you, Michelle!! We appreciate your business!!"
Profile photo of Lisa Watson

Lisa Watson

June 16, 2025

5  out of  5
rating by Lisa Watson
"This is a great place to do business. Terrific customer service!!!"
We responded:
"Thank you for the kind words, Lisa, and for your business!!"
Profile photo of Beth Spears

Beth Spears

June 3, 2025

5  out of  5
rating by Beth Spears
"Mark Halvorsen has been my State Farm Agent for several years. He and his entire office have been great."
We responded:
"Thanks for the kind words, Beth!! We appreciate your loyalty and your business!!"
Profile photo of Carter Yates

Carter Yates

May 5, 2025

5  out of  5
rating by Carter Yates
"Mark and his team have been helpful for all of my insurance needs. I would recommend them to anyone!"
We responded:
"Thanks for the kind words, Carter! We so appreciate your business!!! Call on us any time!!"
Profile photo of William Tompkins

William Tompkins

May 5, 2025

5  out of  5
rating by William Tompkins
"Mark Halverson is my insurance agent and does an outstanding job. He and his office have given me the best insurance service I have ever had and is the reason I continue to stay with State Farm these 42 years since I owned my first vehicle. I highly recommend Mark and his State Farm office. They will take care of your needs and give you great service."
We responded:
"Thanks for the kind words, Will. We so appreciate your business!!"
Profile photo of Brandon

Brandon

January 10, 2025

5  out of  5
rating by Brandon
"Mark Halverson's State Farm has always been awesome to work with and are very thorough in taking care of there customers. I have been with them for many years and have never had a bad experience. I have delt with Nancy since day 1 and Mark on many occasions, very helpful and professional. I highly reccomend them."
We responded:
"Great to hear from you, Brandon and truly appreciate your kind words. State Farm and my agency greatly appreciates your loyalty and your business. Thanks again!! "
Profile photo of Brain Chadman

Brain Chadman

January 10, 2025

5  out of  5
rating by Brain Chadman
"These guys are always so nice to talk to, they remember who I am and who my family is everytime I walk through the door. I can't speak for the entire company "State Farm" but this local office is filled with wonderful people."
We responded:
"Wow! Really appreciate the kind words! Most importantly, we thank you for your business!! "
Profile photo of Teresa Smith

Teresa Smith

January 10, 2025

5  out of  5
rating by Teresa Smith
"I've had state farm for 41 years..friendly . helpful and no matter the question they have an answer or will quickly respond with the answer..thank you state farm for 41 years of excellence"
We responded:
"Thank you, Teresa for your kind words and loyalty! Your business is greatly appreciated!!"
Profile photo of Ally Shehane

Ally Shehane

October 16, 2024

5  out of  5
rating by Ally Shehane
"Amazing and most helpful! Exceptional agent and agency!"
We responded:
"Thank you Ashley for your kind words! We appreciate your business and look forward to serving you any way we can!!"
Profile photo of Zachary Bledsoe

Zachary Bledsoe

October 16, 2024

5  out of  5
rating by Zachary Bledsoe
"Excellent service from the agent and agency. They have always been there when needed."
We responded:
"Thanks for the kind words, Scott! As always! We appreciate your business and the time catching up whenever you call!!"
Profile photo of Kyle Hofmann

Kyle Hofmann

August 13, 2024

5  out of  5
rating by Kyle Hofmann
"Mark halverson has been my State Farm agent for over a decade, he’s always eager and willing to help in any way he can! His office is always quick in responses rather it be via email or phone. I recent took new insurance plans out and make made time after office hours that fit in my schedule to complete the process, I would point anyone to his office and the service State Farm has done for me and my family"
We responded:
"Thanks for the kind words, Kyle!! We greatly appreciate your business!!"
Profile photo of Lexie Bear

Lexie Bear

August 1, 2024

5  out of  5
rating by Lexie Bear
"Exceptional Service from Mark Halverson and Nancy at State Farm!!!!!!!! Rating: 10/10 stars I am thrilled to share my outstanding experience with Mark Halverson and his incredible assistant Nancy at State Farm! Their exceptional service, kindness, and compassion have left a lasting impression on me. Mark's passion for antique cars and golfing is admirable, but it's his dedication to his clients that truly sets him apart. He takes the time to understand your needs and provides personalized solutions with a smile. Nancy is an absolute gem! Her commitment to helping others and spending quality time with her family is truly inspiring. Her warm and caring demeanor makes you feel like part of the family. Together, Mark and Nancy form an unbeatable team. They genuinely care about their clients and go above and beyond to ensure you receive the best possible service. Their kindness, empathy, and expertise make them standouts in their field. If you're looking for an exceptional insurance experience, look no further than Mark Halverson and Nancy at State Farm. They are true assets to their community and shining examples of excellent customer service."
We responded:
"Wow, Lexie! What kind words from a GREAT customer! Thank you so much for the review and most of all, thank you for your business!!!"
Profile photo of Bobby Gillenwater

Bobby Gillenwater

May 9, 2024

5  out of  5
rating by Bobby Gillenwater
"Mark and State Farm is the best insurance company around. Mark takes very good care of his customers with rates, a fast resp9nse to any questions or concerns. State Farm is very easy to work through accidents and pays out immediately to get the problem or issues rectified. I couldnt be happier. My family and I have had our business with Mark and State Farm for decades. I'm going nowhere and I can rest assure at night knowing that my family and I are in good hands with Mark and State Farm!"
We responded:
"Thanks for the kind words, Bobby! We greatly appreciate your business!!!"
Profile photo of Jessica Aquilina

Jessica Aquilina

May 2, 2024

5  out of  5
rating by Jessica Aquilina
"Mark and his team have been amazing!! They have helped guide me through a horrible estate battle. Insuring houses, cars and making sure everything is perfect! They are patient and responsive and have saved me thousands for the same quality insurance with even extra coverage! If you are thinking of switching or insuring something new stop by and they will prove their worth!"
We responded:
"Very kind words! Thank you, Jessica! And thank you for your business, it is greatly appreciated!"
Profile photo of Theresa McMahan

Theresa McMahan

April 11, 2024

5  out of  5
rating by Theresa McMahan
"Handles business for relative. Friendly. Easy to talk with. Willing to answer all questions"
We responded:
"Thank you, Theresa. We are here to help any time you have a need. We thank you for your business!"
Profile photo of Angie Headrick

Angie Headrick

March 19, 2024

5  out of  5
rating by Angie Headrick
"I can not say enough about Mark,Nancy and their staff. We have always been treated like family members instead of a dollar amount no matter the situation. Our insurance team has been apart of our family for 10+ years and we have no plans for it to change. If you want great insurance at a price YOU can afford & want to be treated like family please stop by and see Nancy or Mark."
We responded:
"Wow. So much appreciate the kind and thoughtful words. Can’t thank you enough for your trust and allowing us the opportunity to serve your insurance needs. Thank you for your business!!!"
Profile photo of Paige P

Paige P

March 1, 2024

5  out of  5
rating by Paige P
"Mark has been responsive, helpful, and I’m so glad I was able to keep him as my insurance agent as I moved from Tennessee to Virginia. Can’t recommend him enough!"
We responded:
"Wow! Thanks for the kind words, Paige! We so appreciate your business and look forward to working with you any way we can. Thanks again!!"
Profile photo of Steve Wilmoth (ParrotheadVol)

Steve Wilmoth (ParrotheadVol)

February 17, 2024

5  out of  5
rating by Steve Wilmoth (ParrotheadVol)
"Best customer service in the business. Highly recommend for your family or business."
We responded:
"Thanks, Steve!!"